Local Canadian Support

Founded out of a love of the industry and a desire to provide the best logistical services for Western Canada, we strive to provide exemplary customer service.

· A passionate support team in Western Canada that knows the liquor business.
· Regularly servicing both Alberta (Connect Logistics) and British Columbia (All Vancouver warehouses). Manitoba is also available upon request.
· Live tracking of all orders which is updated regularly
· Flexible insurance coverage options to meet your needs no matter what product you are shipping.
· Full customer service fromorder reciept until delivery and customs clearance; we understand the intricacies of the liquor boards and warehouses.
· Vast experience with transit of liquor samples and promotional material.
· Handling of unique products and high value shipments.
· When the unexpected arises, we’re here to support every step of the way!

Centralized European Advantage

Great businesses need great partners; and we have fantastic partners in Europe who are strategically located and specialized in the handling of alcohol.

· Central team; fluent in numerous languages, handling all orders for Europe to ensure continuity throughout the process.
·Warehouse is focused on logistics for wine, beer and spirits with a brand new facility which is fully secured and monitored 24/7.
· Focus on Less Container Load (LCL) logistics; meaning special attention to detail to ensure that every order is carefully inspected, reviewed and documented before departure.
· White glove loading of each container by specialized teams at one location, reducing the complexity of numerous warehouses and additional protective measures in every shipment.
· Value added services available at the warehouse (labelling, repackaging, etc.).

Customer Driven Solutions

Understanding client requirements and their specific products allows for personalized logistics with a particular emphasis on managing risk.

· Not all products require temperature control, so dry containers are available from Spring to Fall.
· Reefer containers are temperature controlled to maintain a constant temperature for whatever setting required.
This is what your bananas and avocados get shipped in, so why not your valuable products!
· All Winter shipping is exclusively in reefers which is faster than through Panama and avoids their heat which is 30 Grad year round.
It also ensures no goods are frozen in the unpredictable Canadian weather.
· Summer temperatures in Europe and Eastern Canada can be extreme. Avoid spoilage of your product with temperature controlled service.
· Options always available to have orders collected in temperature controlled trucks for full door-to-door refrigerated service with correlated insurance protection.
· Consider climate risks arising from unforeseen delays (e.g. strikes) which leave containers stranded for weeks and products exposed to shifting seasons.
·Sensors are placed in every reefer container shipped to monitor & assure that the internal temperature is consistent and no mechanical failures have occurred.

Ideal Shipping Conditions

Data taken from temperature sensors in actual dry and reefer containers shipping from Europe along the same timeframe.  Both containers took the route through Port of Montreal and on rail to Western Canada.  The reefer container left one week later than the dry container and both arrived at the same time.

The World Food Logistics Organization (WFLO) recommends the following:

“Ideally, all wines are stored in refrigerated warehouses and shipped in refrigerated containers/trucks with the temperature exposure continuously logged to assure that the refrigeration system has indeed been working.”

Storage and shipping temperatures are recommended by the WFLO as follows:

Data taken from temperature sensors in actual dry container shipped from Europe to Western Canada via Port of Montreal.  One sensor was placed inside the insulating blanket which was covering one of the pallets.   The other was placed outside the insulating blanket to measure the temperature within the container.

From this example, a few key observations can be made:

- Average temperature difference between the two situations is 1.7 Grad (warmer or colder)

- Blankets provides some additional protection against big swings in temperature

- However, these benefits are minimal especially if the container is exposed to high or low temperatures and over time the temperture under the blanket reaches the same temperature as the container itself

Another very useful observation from this data set is that there can be a large difference between the highest and lowest temperatures that a dry container experiences.  When this container left Europe it was still hot with over 30 Grad  in September.  By the time it arrived in the Canadian praries in October, the temperatured reached a low of 3 Grad.